Triple Room Balcony
- 3 Single beds
- Coffee machine
- Heating
- Balcony
- Air conditioning
Guest house · Dusseldorf · North Rhine-Westphalia
Apartment-Hotel Am Rathaus
A small, personal hotel in the heart of Dusseldorf's Old Town, known for spacious, quiet rooms and a genuinely helpful team.
- Right on Burgplatz, steps from the Rhine promenade
- Spacious, quiet rooms with kitchenettes
- Friendly, attentive staff
8.4
Great
668 reviews
Booking.com 8.4 · 668 reviews
About
Apartment-Hotel Am Rathaus
Apartment-Hotel Am Rathaus is a small, 10-room property tucked into the lively heart of Dusseldorf's Old Town. It offers the independence of apartment-style living — kitchenettes, sitting areas, and often a balcony — with the service you'd expect from a well-run hotel. Guests consistently mention the exceptional location, just steps from Burgplatz and the Rhine promenade, and the ease of exploring the Altstadt on foot.
The hotel is managed with a personal touch. Reviewers describe the staff and host as welcoming, helpful, and quick to resolve any issue. Rooms are consistently called spacious, clean, and quiet, even above the bars of the old town. Breakfast is a recurring highlight, as is the value for money in a prime location.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- Pets allowed
- Allergy-free rooms
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Exceptional location in the Old Town — Guests consistently praise the hotel's position on Burgplatz, right in the heart of the Altstadt, with the Rhine promenade, Marktplatz, and the town hall within easy walking distance. It's a perfect base for exploring Dusseldorf's historic centre.
- Spacious, quiet rooms — Many reviewers note that the rooms are larger than expected, well-furnished, and quiet even though the hotel sits above lively bars. Several rooms have kitchenettes, balconies, and good views.
- Friendly, helpful staff — From the host to the concierge, the team is described as welcoming, accommodating, and quick to resolve issues. Several guests mention going above and beyond, including offering a discount when a small problem arose.
- Excellent breakfast and coffee — The breakfast spread is frequently highlighted as a highlight, with guests praising the quality and the coffee in particular.
- Good value for the location — Given the central Old Town position and the room size, many guests feel the price is reasonable, especially compared to chain hotels in the area.
–
Worth weighing
5 to weigh- Small hotel, few rooms — With only 10 rooms, availability can be limited, and the property lacks the facilities of a larger hotel (no gym, spa, or restaurant beyond breakfast).
- Limited check-in window — Check-in is only available between 14:00 and 20:00, which may be inconvenient for late arrivals.
- Rooms accessed by stairs — At least one room is accessible only via stairs, which could be a challenge for guests with mobility issues or heavy luggage.
- Basic, not luxurious — The hotel is described as a 'basic three-star hotel' — comfortable and functional but not extravagant. Some bathrooms are on the small side.
- Noise potential from bars — Although guests generally find the rooms quiet, the hotel sits above bars in the lively Altstadt, so light sleepers may want to request a quieter room or bring earplugs.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Studio
- 2 Single beds
- Coffee machine
- Heating
- Air conditioning
Deluxe Double or Twin Room
- 2 Single beds
- Coffee machine
- Heating
- Air conditioning
Deluxe Single Room
- 1 Single bed
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room amenities
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- Free toiletries
- Ironing facilities
Services
- Housekeeping
- Laundry
- Dry cleaning
- Safe deposit box
Accessibility & extras
- Non-smoking rooms
- Allergy-free rooms
- Pets allowed
- Cots
- Key card access
- Smoke detectors
Parking & internet
- Parking
- Wi-Fi
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 668 reviews
Booking.com · 8.4 · 668 reviews
8.4Verified guest“A lovely small hotel. My room was nicely furnished and quite roomy, with useful extras like an electric kettle and fridge. The staff were friendly, efficient, and quick to respond. The location was superb — close to the city centre, restaurants, and even Germany itself, apparently. Had a great evening with drinks at nearby Goldener Ring.”
8.4Verified guest“Spotless rooms, a great location, and staff who went above and beyond to make our stay excellent.”
8.4Verified guest“The room was comfortable and spacious, and the kitchenette with fridge and hob came in handy during the hot weather — the balcony was a bonus too. Right in the middle of the old city, it's perfect for a long weekend.”
8.4Verified guest“My apartment was roomy, clean, and quiet. It felt far more personal than a big chain hotel, which I really appreciated. Breakfast was excellent, the coffee was great, and the manager was extremely helpful — a genuinely nice guy. Next time I'm in Dusseldorf, I'll be staying at El Rancho.”
8.4Verified guest“The room on the lower floors was great. I loved having a shower, hairdryer, and bathrobes — such a nice touch. The location was top-notch, right in the heart of the historic area, just a short stroll from the town square.”
8.4Verified guest“The host was very welcoming and helpful. The rooms were spacious, nicely furnished, and had an exceptional view. It was quiet at night despite being above some bars.”
04 — Location
Getting around Dusseldorf
The property sits in Dusseldorf.
Old Town (Altstadt): The hotel sits right in the heart of Dusseldorf's Old Town, famous for its narrow cobblestone streets, historic architecture, and a dense cluster of bars and breweries. Bolkerstrasse, a pedestrian street lined with pubs and restaurants, is just around the corner.
Rhine Promenade: A short stroll from the hotel takes you to the Rhine promenade, a riverside walkway perfect for relaxing walks with views of the river and plenty of cafes and restaurants along the way.
Marktplatz & Town Hall: The hotel's rooms overlook Marktplatz and the town hall, putting you right next to one of the city's most photogenic squares, with its Renaissance-style Rathaus and lively atmosphere.
Burgplatz 7, Dusseldorf, North Rhine-Westphalia, 40213, Germany
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-20:00
- Check-out
- By 07:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 20:00, and check-out is from 07:00 to 11:00.
Is parking available at the hotel?
Yes, the hotel offers parking, though specifics such as cost or reservation requirements are not detailed in the information provided.
Are pets allowed at Apartment-Hotel Am Rathaus?
Yes, pets are allowed at the hotel.
Does the hotel have air conditioning?
Yes, air conditioning is listed among the hotel's amenities, and it is also mentioned in the room descriptions.
Is breakfast included in the room rate?
The information provided does not specify whether breakfast is included. However, guests frequently praise the breakfast options, so it is likely available either included or at an extra cost. Please confirm with the hotel directly.
Can I book a room with a balcony?
Yes, the Triple Room Balcony features a balcony, and some reviews mention balconies in other rooms as well.
Are there kitchen facilities in the rooms?
Yes, many rooms have a kitchenette with a fridge, hob, and electric kettle, as noted in guest reviews and room amenities.
The bottom line
For travellers who want to be in the middle of Dusseldorf's Old Town without sacrificing quiet or comfort, Apartment-Hotel Am Rathaus is a reliable, personal choice. It delivers spacious rooms, a genuinely helpful team, and a breakfast worth waking up for — all at a fair price. Just be prepared for the limited check-in window and stairs.
8.4Best for: couples and solo travellers wanting a central, personal base with kitchenette comforts.
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